Positive Impact
Our mission is to make a positive impact
on our teams, those we work with, our
local communities, and the planet.
Positive Employer
We’re creating a global community driven by our shared values. We nurture a culture of openness, connectivity, and inclusivity, where we celebrate difference, where people are accepted for who they are and where they can bring their best self to work.
Positive Planet
We’re taking steps to reduce our carbon emissions, water consumption, single-use plastics and how much food is wasted. We want to use our position to inform our guests and help them make decisions that have a lower impact on the planet.
Positive Community
We work with local charities and projects to improve and enrich the lives of those in our local communities. We want to be good neighbours and part of the community, not just a business.
Positive Business
We look at the way we do business with others, working within The Ennismore Way, to ensure our behaviours and actions align with our values.
Our 2025 Achievements
From eco-certifications to accelerating food waste reduction
and improving resource efficiency, these results reflect the collective efforts
of our teams and provide a strong foundation for achieving our 2026 targets.
Water
- Our hotels reduced their water intensity* by 5.8% compared to 2024, surpassing our annual target of -4%.
*Water intensity – measured as the volume of water used per occupied room – continues to be a key metric in driving meaningful change.
Eco-labels
- 67% of our hotels have achieved third-party eco-certification.
Energy
- Our hotels saw a 5.6% reduction in energy intensity compared to our 2023 baseline. While slightly below our 7% target, this progress reflects ongoing efforts across our properties to improve efficiency and reduce environmental impact.
Food Waste
- The 95 properties measuring food waste reduced it by 33% compared to 2024, beating our target of xx%. This reduction is equivalent to approximately 1 million burgers.
Social
- 93% of Home Base (HQ) team members and General Managers (of managed hotels) completed the mandatory sustainability and human rights training.
- 72% of managed hotels held monthly on-property ESG committee meetings.
Our 2026 Goals
Looking ahead through 2026, this momentum
acts as a springboard, enabling us to build on
our progress, and deliver the next phase of our goals
We are committed to contributing to a net-zero world by 2050 and reducing water consumption.
- 2.3% reduction in water intensity (litres per occupied room) vs. 2025
- 80% of properties reporting water data through our internal ESG platform
We are committed to 80% of Ennismore hotels being third-party eco-certified by the end of 2030.
- All properties to work towards third-party eco-certification
- A minimum of 162 properties certified by the end of 2026
We’re committed to contributing to a net zero world by 2050 by reducing our energy consumption and increasing our use of renewable energy.
- 7% reduction in energy intensity vs. 2023 baseline
- 80% of properties reporting energy data through our internal ESG platform
- Increase the number of properties purchasing electricity from renewable sources
We are committed to reducing food waste by 60% by 2030 and offering low-carbon, plant-forward menus.
- 12% reduction in food waste vs. 2025
- 75% of properties to define a food waste baseline
- All properties to report on sustainable food initiatives via our internal ESG platform
- Select properties will continue partnering with Klimato to measure the carbon impact of menus, supporting the transition towards more low-carbon and plant-forward offerings.
We are committed to maintaining single-use plastic-free hotels and embracing circularity to reduce waste.
- 85% of properties to remove or replace at least 90% of identified single-use plastic items
- Eliminate water bottle waste by increasing the number of properties with reusable vessels and refill stations
- 35% of properties to report waste data through our internal ESG platform.
We are committed to giving back to our communities, promoting equal representation in leadership, and raising awareness of human rights.
- 75% of managed hotels to complete an accessibility survey to understand where they can improve how they accommodate guests with disabilities
- 90% of Home Base team members and General Managers (of managed hotels) to complete mandatory ESG training
- 80% of managed hotels to maintain an active on-property ESG committee
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